Effective Date: January 4, 2025
At Stratosopic, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our services, website, and products. By using our website and services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide you with a better experience when using our website and services:
- Personal Information: When you make a purchase, sign up for our newsletter, or contact us, we may collect your name, email address, phone number, shipping address, billing information, and other details necessary for processing your order or inquiry.
- Non-Personal Information: We also collect non-personal information automatically, such as your IP address, browser type, device information, and browsing patterns when you visit our website.
2. How We Use Your Information
We use the information we collect for several purposes, including but not limited to:
- Order Processing: To process and fulfill your orders, including payment processing and shipping.
- Customer Service: To respond to your inquiries, provide customer support, and resolve any issues related to our products or services.
- Marketing: To send you promotional materials, newsletters, or updates about our products and services. You can opt out of marketing communications at any time by following the unsubscribe instructions in the emails we send you.
- Improving Our Services: To analyze website traffic and user behavior to enhance the functionality and user experience of our website and services.
3. Sharing Your Information
We may share your personal information with third-party service providers who assist us in running our business, such as payment processors, shipping companies, and email marketing platforms. These providers are required to protect your information and use it only for the purposes we’ve authorized.
We will not sell, rent, or lease your personal information to third parties for their marketing purposes without your explicit consent. However, we may disclose your information in the following circumstances:
- Legal Requirements: If required by law or in response to legal processes such as a court order or subpoena.
- Business Transfers: If Stratosopic is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. Our website uses SSL encryption to secure transactions and sensitive data. However, please be aware that no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our website. Cookies are small files placed on your device that help us remember your preferences, analyze website usage, and personalize content. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.
6. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Update: Correct any inaccuracies in your personal information.
- Delete: Request that we delete your personal information, subject to certain exceptions (such as legal requirements).
- Opt-out: Unsubscribe from marketing communications at any time by following the instructions in the emails you receive from us.
To exercise any of these rights, please contact us using the contact information below.
8. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete such information.
9. Changes to This Privacy Policy
Stratosopic reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated date will be indicated at the top. We encourage you to review this policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: info@stratosopic.com
Phone: (435) 623-0809
Address: 158 N 100th E, Nephi, Utah
Thank you for trusting Stratosopic with your personal information. We are committed to protecting your privacy and providing you with a safe and enjoyable experience.